Billing Terms & Conditions

Billing Terms & Conditions

This Billing Terms & Conditions document explains how payments and billing are handled by Pure Aura.

1. Accepted Payment Methods
At Pure Aura, we provide secure and convenient payment options for your purchases. We currently accept:

  • Credit & Debit Cards:  Visa, MasterCard, American Express, Discover and Diners Club
  • PayPal
  • Shop Pay 
  • Apple Pay & Google Pay
  • Bank Transfers (for bulk or special orders – please contact us for arrangements)

All payments are processed in USD.

2. Payment Processing

  • Payment is required in full at the time of checkout.
  • Orders will only be processed and shipped after successful payment has been received.
  • If a payment is declined or fails for any reason, your order will not be confirmed or fulfilled.

3. Pricing & Currency

  • All product prices displayed on Pure Aura are shown in USD.
  • Prices may be updated or changed at any time without prior notice.
  • Any applicable taxes, fees, and shipping charges will be calculated and clearly shown at checkout before you complete your purchase.

4. Secure Payment Processing

  • Pure Aura uses SSL encryption and reputable payment gateways to help ensure your payment details are handled securely.
  • We do not store your full credit card or payment information on our systems.

5. Refunds & Chargebacks

  • Refunds are handled in line with our Refund & Return Policy. Please review that policy for full details.
  • Unauthorized or invalid chargebacks may be contested and disputed with the payment provider.
  • If you encounter any billing or payment issues, please contact us first at support@pureaurashop.com so we can assist you.

6. Fraud Prevention

  • Pure Aura reserves the right to cancel, hold, or review any order that appears suspicious or potentially fraudulent.
  • For high-value or flagged transactions, we may request additional information or identity verification before processing the order.

Questions?

If you need more help, please check our FAQs page or reach out to our customer service team.

Company information

" PURE AURA." is a registered trademark in the United States and owned by
VERADINE LLC.
Email
: support@pureaurashop.com

Phone Number: +13477613891

Address: 30 N Gould Street, Sheridan, Wyoming, 82801, United States

Business Hours:
Monday to Friday: 9:00 AM – 5:00 PM
Saturday - Sunday: 9:00 AM - 2:00 PM

We aim to respond to your email within 24–48 hours on weekdays.